These Terms & Conditions govern your access to and use of the ch999 platform, including all gaming services, betting products, account features, bonuses, and payment facilities available at ch999. Please read them carefully before registering or continuing to use your ch999 account. By accessing ch999, you agree to be bound by these terms in full.
The following summary is for convenience only and does not replace or supersede the full Terms & Conditions set out below. In the event of any conflict, the full text prevails.
You must be at least 21 years of age to register and use ch999. One account per person is permitted. False information during registration results in immediate account suspension and forfeiture of any balance.
All ch999 bonuses are subject to wagering requirements and specific promotional terms. Bonus abuse — including multi-accounting, exploitation of technical errors, or collusion — will result in bonus cancellation and potential account closure.
Deposits and withdrawals at ch999 are processed in PKR via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. KYC verification is required before any withdrawal is processed. Withdrawal timelines vary by payment method.
ch999 strictly prohibits cheating, collusion, use of automated software or bots, and any form of fraudulent activity. All suspected violations are investigated and may result in permanent account closure without refund.
ch999 provides deposit limits, session time controls, cooling-off periods, and self-exclusion tools. Using these tools is entirely voluntary and can be activated at any time from your account settings without penalty.
ch999 reserves the right to suspend or permanently close any account that violates these Terms. Members may also request voluntary account closure at any time by contacting ch999 support. Legitimate balances will be returned upon verified closure.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
By accessing, browsing, registering on, or otherwise using the ch999 Platform in any manner, you unconditionally agree to be legally bound by these Terms & Conditions, together with the ch999 Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotional terms that may apply from time to time.
If you do not agree to these Terms & Conditions in their entirety, you must immediately discontinue your use of the ch999 Platform and, if applicable, close your ch999 Account by contacting our support team.
These Terms & Conditions constitute the entire agreement between you and ch999 in relation to your use of the Platform and supersede all prior representations, agreements, and understandings, whether written or oral.
Important: ch999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically.
Access to and use of the ch999 Platform is subject to the following eligibility requirements, all of which must be satisfied on a continuous basis throughout your membership:
Age Verification: ch999 is strictly a 21+ platform. Providing false date-of-birth information during registration is a serious breach of these Terms. Any Account found to belong to a person under 21 years of age will be immediately suspended, all pending bets will be voided, and any remaining balance will be returned to the original payment method after deducting any bonuses received.
To access ch999 Gaming Services, you must register a Member Account. The following conditions apply to your ch999 Account at all times:
ch999 operates under international gaming license standards that require identity verification of all Members prior to the processing of withdrawals and, in certain circumstances, at the point of significant deposit activity. The KYC process at ch999 may require the following:
ch999 reserves the right to suspend a Member's Account, freeze a PKR Wallet balance, or withhold withdrawal processing pending the satisfactory completion of KYC verification. ch999 will not be liable for any delay in withdrawal processing caused by a Member's failure or delay in providing requested KYC documentation.
All documents submitted for KYC purposes are treated in accordance with the ch999 Privacy Policy and are used solely for identity verification and regulatory compliance purposes.
All financial transactions on the ch999 Platform are denominated in Pakistani Rupees (PKR). The following terms govern deposits and withdrawals:
ch999 offers various bonuses and promotional incentives to new and existing Members from time to time. All bonuses are subject to the following general terms, in addition to any specific terms attached to each individual promotion:
ch999 defines "bonus abuse" broadly to include any strategy or pattern of play that ch999 reasonably determines to be designed to exploit bonus terms rather than to engage in genuine recreational gaming activity. Such activity may result in bonus cancellation, winnings forfeiture, and account closure, at ch999's sole discretion.
The following rules apply to all gaming and betting activity conducted through the ch999 Platform:
The following conduct is strictly prohibited on the ch999 Platform. Any Member found to have engaged in prohibited conduct is subject to immediate account suspension, forfeiture of balances, and potential referral to relevant law enforcement or regulatory authorities:
ch999 is committed to promoting safe and responsible gaming practices. The Platform provides the following responsible gaming tools, all of which can be accessed directly from your ch999 Account settings:
ch999 reserves the right to impose responsible gaming restrictions on any Member Account where ch999 has reasonable grounds to believe that a Member may be experiencing gambling-related harm, regardless of whether the Member has proactively requested such restrictions.
If you believe your gambling may be causing harm to you or your family, please contact the ch999 support team at any time. Our team handles responsible gaming requests with complete discretion and without judgement. You can also visit the ch999 Responsible Gaming page for further information and self-assessment resources.
All intellectual property rights in and to the ch999 Platform — including but not limited to the ch999 brand name, logo, website design, software, game content (where licensed), text, graphics, user interface elements, and all other proprietary materials — are owned by or licensed to ch999 and are protected under applicable intellectual property laws.
Your use of the ch999 Platform does not grant you any ownership or licence rights in respect of any ch999 intellectual property. You may not copy, reproduce, modify, distribute, publicly display, or create derivative works based on any ch999 content without the express prior written consent of ch999.
Third-party game content made available through the ch999 Platform is the intellectual property of the respective game providers and is subject to their own licensing arrangements. ch999 is not responsible for third-party intellectual property claims arising from user conduct.
To the fullest extent permitted by applicable law, ch999 shall not be liable for any of the following categories of loss or damage, whether arising in contract, tort, negligence, or otherwise:
Nothing in these Terms & Conditions excludes or limits ch999's liability for fraud, fraudulent misrepresentation, death or personal injury caused by ch999's negligence, or any other liability that cannot be excluded or limited by law.
To the extent ch999 is found liable for any claim arising from your use of the Platform, ch999's total aggregate liability to you shall not exceed the total net deposits made by you to your ch999 Account in the twelve (12) month period immediately preceding the event giving rise to the claim.
ch999's collection, use, storage, and processing of your personal data is governed by the ch999 Privacy Policy, which forms part of and should be read in conjunction with these Terms & Conditions. By registering on ch999, you acknowledge that you have read and understood the ch999 Privacy Policy.
ch999 collects personal data — including identity information, contact details, payment information, and gaming activity records — for the purposes of account administration, KYC compliance, fraud prevention, responsible gaming monitoring, and service improvement. ch999 does not sell personal data to third parties for marketing purposes.
For full details of your data rights and how ch999 manages your personal information, please review the ch999 Privacy Policy.
ch999 reserves the right to suspend, restrict, or permanently close any Member Account at any time and without prior notice where ch999 has reasonable grounds to believe that:
Where ch999 closes an Account for cause, any Bonus Funds and associated wagering balances will be forfeited. Real-money deposits net of any bonuses received may be returned at ch999's discretion following investigation, subject to AML obligations.
Members who wish to voluntarily close their ch999 Account may do so by contacting support. Voluntary account closure requests will be processed within five (5) business days, and any verified real-money balance will be returned to the Member's registered payment method.
ch999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ch999 will notify registered Members via email or in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable.
Your continued use of the ch999 Platform following the publication of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the Platform and may request account closure in accordance with Section 14.
The date of the most recent update to these Terms & Conditions is displayed at the top of this page. You are responsible for reviewing these terms periodically to stay informed of any changes.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulatory principles and the terms of ch999's applicable operating licence. ch999 operates under international gaming license standards and applies those standards to the resolution of Member disputes.
In the event of a dispute between you and ch999 arising from your use of the Platform, you should first contact ch999 customer support to seek an informal resolution. The ch999 support team will endeavour to resolve all legitimate complaints within five (5) business days of receipt.
If a dispute cannot be resolved through the ch999 informal complaints process, you may escalate the matter by submitting a formal written complaint to ch999 via the contact email address set out in Section 17. ch999 will acknowledge formal complaints within two (2) business days and provide a substantive response within fifteen (15) business days.
ch999's decision on disputes relating to game outcomes, bonus eligibility, and account-level determinations is final and binding in all cases where ch999's server records are relied upon to determine the facts. ch999 server records constitute the authoritative and definitive record of all Platform activity.
For all queries, complaints, responsible gaming requests, and KYC submissions relating to your ch999 Account and these Terms & Conditions, please contact the ch999 support team through the following channels:
When contacting ch999 in relation to a formal complaint or KYC matter, please include your registered Account username, registered mobile number (last four digits only), and a clear description of your query or complaint to allow the support team to locate your Account and respond efficiently.
ch999 will never request your full password, CNIC number, or complete payment details via live chat, email, or any other communication channel. If you receive a message purporting to be from ch999 requesting such information, do not respond and contact the ch999 support team immediately to report it.
Now that you know the rules, you know ch999 operates with full transparency. Cricket betting, live casino, 800+ slots — all in PKR, all with JazzCash and EasyPaisa banking, all under a clear and fair set of terms. 21+ only. Please play responsibly.
Must be 21 or older to register and participate. ch999 promotes responsible gaming. Deposit limits and self-exclusion tools available at any time.